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duty of care

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  • ⮚ Amsalem provides crisis management services whereby notification of worldwide travel related emergencies and personnel known to be affected is provided
  • ⮚ We work with travel managers, buyers, booking agents, travelers to ensure the safety of all travelers.
  • ⮚ We have easy access to traveler locations in cases of emergency, this due to our global presence and shared systems.
  • ⮚ Travelers are kept well informed where necessary.
  • ⮚ Traveler profiles are updated on a regular basis to keep emergency information and contact details up-to-date.
  • ⮚ We have contact with third parties for insurance purposes.
  • ⮚ Booked hotel data is kept updated.
  • ⮚ Clients have access to online security reports – flights, hotels, profiles, contact details.

Features of the 24/7 emergency service center

  • ⮚ After hours service and care 24/7.
  • ⮚ Direct access to traveler information.
  • ⮚ Immediate and attentive premium service levels.
  • ⮚ Available & accessible by phone, email, Skype, chat, worldwide toll-free numbers.
  • ⮚ Travel planning.
  • ⮚ Enroute assistance.
  • ⮚ Emergencies.