
duty of care
- ⮚ Amsalem provides crisis management services whereby notification of worldwide travel related emergencies and personnel known to be affected is provided
- ⮚ We work with travel managers, buyers, booking agents, travelers to ensure the safety of all travelers.
- ⮚ We have easy access to traveler locations in cases of emergency, this due to our global presence and shared systems.
- ⮚ Travelers are kept well informed where necessary.
- ⮚ Traveler profiles are updated on a regular basis to keep emergency information and contact details up-to-date.
- ⮚ We have contact with third parties for insurance purposes.
- ⮚ Booked hotel data is kept updated.
- ⮚ Clients have access to online security reports – flights, hotels, profiles, contact details.
Features of the 24/7 emergency service center
- ⮚ After hours service and care 24/7.
- ⮚ Direct access to traveler information.
- ⮚ Immediate and attentive premium service levels.
- ⮚ Available & accessible by phone, email, Skype, chat, worldwide toll-free numbers.
- ⮚ Travel planning.
- ⮚ Enroute assistance.
- ⮚ Emergencies.